Some of your questions, answered
Below are answers to questions we’re frequently asked. If yours isn’t listed, please call us on 0466 350 060.
Why choose OnPoint Accountants?
9 reasons for choosing us: award-winning service comes as standard; small enough to care, large enough to deliver excellence; trusted advice, imaginative solutions; adding value, not complication; technology driven and experts in the cloud; an accessible team; ensuring a smooth transition; specialists for when you need that extra knowledge; and keeping your finger on the pulse.
Why choose you as our tax accountant in Dandenong?
We're an affordable Certified Public Accountant and Registered Tax Agent, trusted for 10+ years. We'll maximise your return with a 10-working-day refund guarantee, a 20% fee discount on referred clients, returns from $90, the option to pay upfront or from your refund — all with accuracy, low cost and no hidden fees.
What accounting services do you offer?
Taxation; GST / IAS / PAYG; accounting and bookkeeping; business advisory; company and trust formation; strategic business planning; self-managed super funds (SMSF); and corporate secretarial services.
What standards do you follow?
Whether you need business advice, loans, a business start-up, SMSF, or company or trust formation, our services are always tailored to you and follow AASB principles — the Australian Accounting Standards Board.
Are you a qualified tax agent?
Yes. We are Certified Public Accountants with full voting rights of an Australian accounting body, and fully licensed public accountants.
Do you have accountants near me?
Yes. While our office is in Melbourne, we serve individuals and businesses across Australia. We work remotely via Microsoft Teams, Zoom, Skype, phone and secure online document sharing — so whether you're in Sydney, Brisbane, Perth, Adelaide, Hobart, Darwin, Canberra or regional Australia, you'll receive the same personalised service.
Who will I deal with?
You'll deal directly with a team of accounting experts based in our head office in Dandenong, Melbourne.
Which industries do you service?
The short answer is all. We have clients across retail, medical, consulting, building and manufacturing — among many others. Whichever industry you're in, we're happy to discuss how we can meet your needs.
What makes a good tax agent?
A good tax professional does more than collect receipts and lodge your return. You want someone proactive — who suggests and provides information on areas where you can save money and potentially make more.
Do you have the best bookkeepers in Dandenong?
We're proud to be a leading, certified bookkeeping provider across Melbourne and beyond. Our experienced bookkeepers deliver quick service for a range of businesses, and we partner with Xero, MYOB, QuickBooks and Reckon — relying 100% on secure, cloud-based accounting software.
What bookkeeping services do you offer?
Our bookkeeping covers journal entries, receipts management, ledger entries, trial balances and adjustments, bank reconciliations, cash flow statements, profit and loss accounts, capital accounts, balance sheets and more. Contact us to customise a plan to suit you.
How much do your services cost? Do you offer discounts?
Every client's situation is unique, so we tailor costs and solutions to your needs. We offer a complimentary initial meeting to determine the services you require and the rates that apply — and for long-term clients, discount packages of up to 50%.
Can I pay monthly or quarterly?
Absolutely. To assist with cash flow, ongoing clients can be charged monthly or quarterly. We'll discuss this upfront at our initial meeting.

Looking for a professional and affordable tax consultant Dandenong?
Contact OnPoint Accountants now.
